EX88 Privacy Policy — Our Commitment to Protecting Your Information

EX88 takes your privacy very seriously. This Privacy Policy explains what information EX88 collects, why it collects it, how it is used, and how it is kept secure.

This policy applies whenever you use the EX88 website or app, create an account, place a bet, or contact our customer service. Reading this policy will give you a clear understanding of how well your information is protected.

EX88 believes that transparency is the best policy. This document contains no hidden terms or complex legal language — everything is written in plain, easy-to-understand English.

EX88 collects two types of information — what you provide directly, and what is automatically gathered during your use of the platform.

EX88 uses the information it collects solely for defined purposes. We never use your data for anything unrelated to those purposes.

• Account management: For login, security, and identity verification purposes.
• Transaction Processing: To verify deposits and withdrawals and maintain accurate records.
• Service Improvement: Analyzed to improve your experience.
• Customer support: To resolve your issues quickly.
• Legal obligations: For AML (Anti-Money Laundering) and other legal compliance purposes.
• Fraud Prevention: To detect and prevent suspicious activity.
• Personalized Offers: To show you relevant promotions based on your preferences (only with your consent).

EX88 never sells your information to advertisers or data brokers.

EX88 shares your information only in limited circumstances and strictly on a need-to basis. Your data is never shared with advertising agencies or data brokers.

• Payment Processors: Limited data is shared with payment gateways solely to complete transactions. These partners are also bound by strict confidentiality agreements.
• IT & security partners: Trusted technology partners handling server hosting and cybersecurity may have access to certain data.
• Legal authorities: Information may be disclosed to the relevant authorities if required by a court order or legal obligation.
• Game providers: When playing Live Casino or slots games, the game provider will have access to your gaming data.

The EX88 website and app use cookies. Cookies are small data files stored in your browser that help improve your experience.

• Essential cookies: Required for login sessions and security. These cannot be disabled.
• Functional cookies: Used to remember your preferences, such as language or theme.
• Analytics Cookies: Site usage statistics are collected to help improve our services.
• Marketing Cookies: Used to show you relevant ads, only with your consent.

You can manage cookies through your browser settings. Note that disabling cookies may limit certain features on EX88.

EX88 does not retain your information longer than necessary. Retention periods depend on the type of data and applicable legal requirements.

• Account information: Retained for the duration of account activity and up to 5 years after closure (as required by law).
• Transaction Records: Retained for up to 7 years in accordance with financial regulations.
• Customer support chat: Up to 2 years after resolution.
• Marketing Data: Deleted immediately upon opt-out.
• Log Files: Up to 1 year for security purposes.

As an EX88 user, you have important rights over your own information. You can exercise these rights at any time.

• Right to Access: You can request to see what information EX88 holds about you.
• Right to Rectification: You can correct any inaccurate or outdated information.
• Right to Erasure: Under certain conditions, you may request that your information be deleted.
• Right to Data Portability: You can take a copy of your data and move it to another platform.
• Right to Opt Out of Marketing: You can opt out of marketing communications at any time.

To exercise any of these rights, contact EX88 Support. We aim to respond within 30 business days.

EX88 has put in place multiple layers of technical and administrative safeguards to keep your information secure.

• 256-bit SSL Encryption: All communications are encrypted.
• Two-Factor Authentication (2FA): An additional layer of security for your account.
• Continuous Monitoring: 24/7 system monitoring and alerts.
• Regular Security Audits: Regular audits conducted by third-party security experts.
• Limited Access Policy: Only authorized personnel can access relevant data.
• Data Backup: Data is securely backed up across multiple locations.

That said, no system on the internet is 100% secure. EX88 takes every possible precaution, and in the event of a data breach, you will be promptly notified and immediate action will be taken.

EX88 strictly enforces an 18+ policy. We do not knowingly collect any information from individuals under the age of 18.

If we become aware that a minor has created an account on EX88, that account and all associated data will be deleted immediately. Parents and guardians are encouraged to monitor whether their children are accessing platforms of this nature.

EX88 may update this Privacy Policy from time to time. If significant changes are made, you will be notified via email or an in-platform notification.

• The date of any change will always be displayed at the top of the page.
• Continued use of EX88 after any changes constitutes acceptance of the updated policy.
• If you do not agree to the updated policy, you will have the option to close your account.

If you have any questions or concerns about the Privacy Policy, please contact the EX88 support team. We typically respond within 3 business days.

For more information, visit our Terms and Conditions and Responsible Gaming Visit the page.